FAQ

Do you offer exchanges or refunds?

Please choose carefully. We do not normally give refunds if you simply change your mind, make a wrong selection or have an unwanted gift. We are unable to resell your returned products in order to ensure product integrity. You may choose to receive a refund, exchange or credit where the product is faulty, wrongly described, different from a sample shown to you or does not do what it is supposed to do. BodyEarth products must be returned as soon as possible, accompanied by the original purchase receipt. All sales are final. If your product was damaged during delivery or is found to be defective, you may send it back, with your receipt, within 10 days for exchange. Shipping & handling charges are not refundable. Please call customer service before returning any item.

GST

All prices are inclusive of GST.

How much is shipping?

We offer Standard Shipping Australia Wide up to 5kg for $9.95

Do you offer free shipping?

No. All shipping will be added to the total of your final order depending on place of delivery. Standard postage is used with Australia Post, alternatively Toll Ipec will be used if a courier service is required or is found cheaper than standard postage. Australia Post has advised that delivery may take up to 14 days.

Can I order products outside of Australia?

Yes

Will my personal information be kept private?

Yes. We at BodyEarth, respect your right to privacy. Therefore, the information collected on this website will follow strict guidelines. BodyEarth will never sell your information to a third party. Please see our Privacy Policy.

How do I know which products are right for me?

Under each product you will find complete information on properties, usage, directions and ingredients.

How do you decide which ingredients to use?

All ingredients must meet BodyEarth’s strict guidelines :
1. No sodium lauryl sulfate, parabens, DEAs, MEAs, or TEAs
2. No GMOs (Genetically Modified Organism)
3. No petro-chemicals
4. No artificial colors, fragrances or fillers (only essential oils are used)
5. Ingredients must be all natural and as organic as possible
6. All plant extracts and essential oils must be 100% pure or certified organic whenever possible
7. All essential oils used must be steam-distilled and not extracted with propylene glycol - which kills the effect of the oils
8. All plant oils must be cold pressed, not heat distilled - which kills the therapeutic properties of plant oils
9. All ingredients must be proven to be beneficial to the hair or skin
10. All ingredients must be harvested in an environmentally-friendly manner (wild-crafted or sustainable)
11. All ingredients must be bio-degradable as possible

What are the main ingredients used?

Below is a list of ingredients that can be found in BodyEarth products. 

Aloe Vera 

Aloe in the form of anti-aging moisturisers or lotions has the ability to quickly penetrate the various layers of our skin, aloe can act at the cellular level to nourish and regenerate the cells, yielding excellent results in the holistic approach to skin care. Topical skin care products and personal care products that include aloe are very effective. The composition of aloe vera gel is much like the natural composition of human skin, making this substance ideal for optimal penetration and absorption and one of nature's most effective skin moisturizer. This plant is the most compatible with human skin. Aloe vera naturally contains components that is inherit in healthy skin.

Argan Oil

Argan Oil has almost twice as much vitamin E as olive oil and is rich in anti-oxidants. It helps to prevent loss of moisture from the skin. It reduces pain and swelling. Argan Oil particularly helps restore, regenerate and restructure the skin by way of increasing the nutrient content of skin cells. Argan Oil has sought-after antioxidant properties which makes it especially beneficial in skincare products.

Avocado Oil
This oil yields a rich and extremely deep penetrating oil, rich in vitamins A, D and E, lecithin, as well as potassium - known as the youth mineral. Avocado oil is easily absorbed into deep tissue, and with its wonderfully emollient properties, makes it ideal for mature skins. It also helps to relieve the dryness and itching of psoriasis and eczema. It may be beneficial for sunspots, pigmentation and elasticity of the skin. It can also be used directly on the skin as a cleanser.

Cucumber Oil

This oil has cooling, nutritive, soothing and refreshing properties. It contains a high mineral content and is a valuable source of potassium, sodium, magnesium, sulphur, silicon, chlorine and florine. It acts as an anit-inflammatory and as an anti-itch. It is very hydrating and excellent for allergies. Cucumber Seed Oil possesses a remarkable amount of phytosterols making it a noteworthy ingredient in personal care formulations. Studies indicate that phytosterols help the skin strengthen its lipid barrier, restoring proper moisture balance, smoothing the skin’s surface and improving skin elasticity. Phytosterols are also known for their ability to nourish and stimulate the skin cells to encourage regeneration of healthy skin cells.

Kukui Nut Oil

This oil is very light in texture and absorbs well, leaving skin feeling silky and smooth. Excellent for eczema, psoriasis and scarring. Rich with vitamin A, E, omega 9, omega 6 and omega 3. Kukui nut oil is full of the antioxidants. With the ability to deeply penetrate the skin while allowing the skin to breathe naturally. It doesn’t block the pores and retains moisture while naturally protecting from the harsh elements.

Macadamia Oil

This is an excellent regenerative oil which is high in mono-unsaturated fatty acids. It contains Palmitoleic acid (promotes soft skin), as well as Omega 3 and Omega 6 fatty acids. It has been successfully used to help heal scarring and sunburn. It holds moisture in the skin and is nourishing, healing, anti-itch, anti-inflammatory and anti-irritant. It can be used on acne, dry and aged skin. This oil is absorbed very easily by the skin and the scalp and helps the cells to rejuvenate. This oil also acts as an anti-oxidant. It prevents damage to skin cells by free radicals that leave the tell-tale signs of aging on the skin.

Marula Oil

This oil is rich in anti-oxidants and oleic acid and has a high content of palmitic acid which creates a protective coating on the surface of the skin making it beneficial for dry skin sufferers. It absorbs quickly, hydrates the skin, helps reduce redness, and increases the smoothness of the skin. It is also high in Vitamin C. These protective, healthy fats help restore the barrier of the skin leading to increased hydration, elasticity, smoothness, and suppleness of the skin. Marula Oil absorbs quickly not leaving the skin feeling oily or greasy.

Pomegranate Oil

This oil is very high in anti-oxidants, contains many vitamins and minerals and has excellent anti-aging properties. Pomegranate seed oil stimulates keratinocyte proliferation, promoting regeneration of the epidermis. In promoting more rapid cell regeneration and rejuvenation, it delivers a powerful anti-aging effect as it helps the skin retain moisture and maintain proper circulation and hydration. It promotes the production of collagen and elastin, which give strength and support to the skin.

Who certifies your ingredients?

BodyEarth is currently not certified organic and does not profess to be but we do use all natural ingredients and organic ingredients where possible, sourced from suppliers that are certified organic. BodyEarth will notify all customers by newsletter when they do become certified organic

Is your packaging recyclable?

Yes, our bottles are made of PET (1) plastic. This is the most recyclable plastic. Your community recycling will gladly accept it. All of the amber glass used for the skincare is fully recyclable. Packing "peanuts" used for shipping will decompose.

Do your products contain preservatives?

All products that contain water and are not pure distillates need preservatives to ensure they remain safe and free of micro-organisms and bacteria. We use the safest, most natural preservatives available and we are constantly updating our products as the newest preservatives become available. You can find the ingredients under each product on the website. We also use airless lotion pumps for our facial moisturizers which protects the product from air borne germs and the product also has a longer shelf life.

Do you have a Facebook page?

Yes, but you can follow us on www.facebook.com/bodyearthshop

Are your products available for wholesale?

Yes, for more information please contact Kylie Tull at sales@bodyearth.net.au